Tide Connect

Welcome to Tide Connect ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in the following ways:

1.1 Personal Information You Provide

When you use the App, you may choose to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include:

• Your name
• Email address
• Contact information
• Account credentials (username and password)
• Payment information when purchasing premium subscriptions

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

• Device information: such as your device model, operating system, unique device identifiers, network information, and mobile carrier
• Location information: if you enable location services, we may collect precise location data to provide tide information specific to your area
• Usage data: information about how you use the App, including features accessed, time spent on the App, frequency of use, and interactions with content
• Log data: technical information when you use the App, including IP address, access times, and crash reports

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Apple App Store when you download the App or make in-app purchases
• Payment processors for subscription transactions
• Analytics providers to help us understand App usage

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the App's functionality, including real-time tide data and safety features
• To personalize your experience by providing location-specific tide information and recommendations
• To process payments for premium subscriptions
• To communicate with you about updates, new features, and important information regarding the App
• To improve the App by analyzing usage patterns and user feedback
• To detect and prevent fraud, security breaches, and other harmful activities
• To comply with legal obligations and enforce our terms of service

3. Location Data

Tide Connect requires access to your location to provide accurate tide information for your area. We collect location data only when you enable location services for the App. You can control location permissions through your device settings at any time. If you disable location services, some features of the App may not function properly.

4. How We Share Your Information

We do not sell, trade, or rent your Personal Information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors to handle subscription payments
• Cloud storage providers to store data securely
• Analytics services to help us understand App usage
• Customer support services to assist with user inquiries

These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Tide Connect, our users, or others. This includes exchanging information to prevent fraud and to enforce our terms of service.

5. Data Retention

We retain your Personal Information for as long as necessary to provide the App's services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete it or anonymize it so that it can no longer be associated with you.

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data transmission and storage
• Secure authentication protocols
• Regular security audits and updates
• Access controls to limit who can view your information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights regarding your Personal Information, including:

7.1 Access and Correction

You may request access to the Personal Information we hold about you and ask that we correct any inaccuracies. To make such a request, please contact us at chaoxitong9103@163.com.

7.2 Deletion

You may request that we delete your Personal Information. We will comply with such requests unless we are required to retain the information by law or for legitimate business purposes.

7.3 Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us at chaoxitong9103@163.com. We may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7.4 Location Services

You can control location permissions through your device settings. Disabling location services may limit certain features of the App.

8. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

chaoxitong9103@163.com