Privacy Policy
Last updated: October 2023
Thank you for choosing TrailMate ("App"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our App. Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect information that you voluntarily provide to us when using the App, including:
- Account Information: If you choose to create an account, we may collect your username, email address, and password.
- Profile Information: Information you provide in your profile, such as your name, profile picture, and preferences.
- Activity Data: Information about your outdoor activities, including routes, tracks, waypoints, and other activity-related information you choose to record or share using the App.
- Communications: Information you provide when you contact us for support or otherwise communicate with us.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage, including:
- Device Information: Information about your device, such as your device model, operating system version, unique device identifiers (e.g., IDFV), hardware settings, and network information.
- Location Information: If you enable location services for the App, we may collect precise location data from your device when you use the App. You can disable location services at any time through your device settings.
- Usage Information: Information about how you use the App, including the features you use, the actions you take, the time and duration of your activities, and other usage metrics.
- Log Information: Log files that record interactions with the App, including access times, pages viewed, and other system activity.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social Media Services: If you choose to connect your social media account to the App, we may receive information from that social media service in accordance with their privacy settings.
- Service Providers: Third-party service providers that help us operate the App, such as analytics providers, payment processors, and customer support services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve the App: To operate, maintain, and improve the App, including to develop new features and functionality, and to personalize your experience.
- To Process Your Activities: To record, store, and display your outdoor activities, routes, and related information.
- To Provide Location-Based Services: To provide location-based features such as mapping, navigation, and route tracking when you use the App with location services enabled.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you updates, notifications, and other information related to the App.
- To Analyze Usage: To understand how users interact with the App, including to analyze trends, track user engagement, and improve the App's functionality and performance.
- To Protect Our Users and the App: To detect, prevent, and address technical issues, security breaches, fraud, and other harmful activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes without your consent. We may share your information in the following circumstances:
3.1 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud storage providers to store your activity data and other information
- Analytics providers to help us understand how users interact with the App
- Customer support providers to assist with user inquiries
- Payment processors if you make purchases within the App
These service providers are authorized to use your information only as necessary to provide these services to us and are contractually obligated to protect the confidentiality and security of your information.
3.2 When You Choose to Share
You may choose to share your information with others through the App's sharing features, such as:
- Sharing your activity routes with friends or on social media
- Inviting others to view or collaborate on your planned routes
- Participating in challenges or groups within the App
When you share information in this way, the information becomes public and may be accessible to others. Please be careful when sharing information publicly.
3.3 For Legal Reasons
We may disclose your information if we believe in good faith that such disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Respond to requests from public or government authorities
- Protect our rights, privacy, safety, or property, or that of our users or others
- Detect, prevent, or address fraud, security, or technical issues
3.4 In Connection with a Business Transaction
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice in the App of any such change in ownership or control of your personal information.
4. Location Information
The App's core functionality relies on location information. We collect location data from your device when you use the App only if you have enabled location services for the App in your device settings.
You can control whether the App has access to your location information through your device settings. If you disable location services, some features of the App may not function properly.
We use location information to provide you with mapping, navigation, route tracking, and other location-based features. We may also use location information to improve the App and develop new features.
5. How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Implementing technical and organizational security measures, such as encryption, access controls, and secure storage
- Regularly reviewing and updating our security practices
- Limiting access to your information to only those employees, contractors, and service providers who need access to perform their functions
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you use the App at your own risk.
6. Your Choices and Controls
You have several choices regarding the information we collect and how it is used:
6.1 Account Information
You may access, update, or delete your account information by logging into your account and accessing your profile settings. If you wish to delete your account, please contact us at tuban7188@163.com.
6.2 Location Information
You can control whether the App has access to your location information through your device settings. On iOS devices, you can manage location permissions by going to Settings > Privacy > Location Services > TrailMate.
6.3 Notifications
You can control the notifications you receive from the App through your device settings or the App's notification settings.
6.4 Data Retention
We retain your information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.
8. Third-Party Links and Services
The App may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third parties before providing them with your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this Privacy Policy. We will also notify you of any material changes by posting a notice in the App or sending you an email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
tuban7188@163.com
感谢您选择途伴（"应用"）。本隐私政策解释了我们如何收集、使用、披露和保护您在使用我们应用时的相关信息。请仔细阅读本隐私政策。使用本应用，即表示您同意按照本隐私政策收集和使用信息。
1. 我们收集的信息
1.1 您提供给我们的信息
我们可能会收集您在使用应用时自愿提供给我们的信息，包括：
- 账户信息：如果您选择创建账户，我们可能会收集您的用户名、电子邮件地址和密码。
- 个人资料信息：您在个人资料中提供的信息，例如您的姓名、个人资料照片和偏好设置。
- 活动数据：有关您户外活动的信息，包括您选择使用应用记录或分享的路线、轨迹、航点和其他与活动相关的信息。
- 通讯信息：您联系我们寻求支持或以其他方式与我们沟通时提供的信息。
1.2 自动收集的信息
当您使用应用时，我们可能会自动收集有关您的设备和使用情况的某些信息，包括：
- 设备信息：有关您设备的信息，例如您的设备型号、操作系统版本、唯一设备标识符（如IDFV）、硬件设置和网络信息。
- 位置信息：如果您为应用启用位置服务，我们可能会在您使用应用时从您的设备收集精确的位置数据。您可以随时通过设备设置禁用位置服务。
- 使用信息：有关您如何使用应用的信息，包括您使用的功能、您采取的操作、活动的时间和持续时间以及其他使用指标。
- 日志信息：记录与应用交互的日志文件，包括访问时间、查看的页面和其他系统活动。
1.3 来自第三方的信息
我们可能会收到来自第三方的有关您的信息，例如：
- 社交媒体服务：如果您选择将社交媒体账户连接到应用，我们可能会根据其隐私设置从该社交媒体服务接收信息。
- 服务提供商：帮助我们运营应用的第三方服务提供商，例如分析提供商、支付处理商和客户支持服务。
2. 我们如何使用您的信息
我们将收集的信息用于各种目的，包括：
- 提供和改进应用：运营、维护和改进应用，包括开发新功能和功能，以及个性化您的体验。
- 处理您的活动：记录、存储和显示您的户外活动、路线和相关信息。
- 提供基于位置的服务：当您在启用位置服务的情况下使用应用时，提供地图、导航和路线跟踪等基于位置的功能。
- 与您沟通：回复您的询问，提供客户支持，并向您发送与应用相关的更新、通知和其他信息。
- 分析使用情况：了解用户如何与应用交互，包括分析趋势、跟踪用户参与度，以及改进应用的功能和性能。
- 保护我们的用户和应用：检测、预防和解决技术问题、安全漏洞、欺诈和其他有害活动。
- 遵守法律义务：遵守适用的法律、法规和法律程序。
3. 我们如何分享您的信息
未经您同意，我们不会出售、出租或以其他方式与第三方分享您的个人信息用于其营销目的。我们可能会在以下情况下分享您的信息：
3.1 与服务提供商共享
我们可能会与代表我们提供服务的第三方服务提供商共享您的信息，例如：
- 云存储提供商，用于存储您的活动数据和其他信息
- 分析提供商，帮助我们了解用户如何与应用交互
- 客户支持提供商，协助处理用户咨询
- 支付处理商（如果您在应用内进行购买）
这些服务提供商仅被授权在必要时使用您的信息为我们提供这些服务，并在合同上有义务保护您信息的机密性和安全性。
3.2 当您选择分享时
您可以选择通过应用的分享功能与他人分享您的信息，例如：
- 与朋友或在社交媒体上分享您的活动路线
- 邀请他人查看或协作规划您的路线
- 参与应用内的挑战或小组活动
当您以这种方式分享信息时，该信息将成为公开信息，可能会被他人访问。公开分享信息时请务必小心。
3.3 出于法律原因
如果我们真诚地认为此类披露是必要的，我们可能会披露您的信息：
- 遵守适用的法律、法规或法律程序
- 响应公共或政府当局的请求
- 保护我们的权利、隐私、安全或财产，或我们的用户或他人的权利、隐私、安全或财产
- 检测、预防或解决欺诈、安全或技术问题
3.4 与业务交易相关
如果我们参与合并、收购、融资或出售全部或部分资产，您的信息可能会作为该交易的一部分被转让。如果您的个人信息的所有权或控制权发生任何此类变更，我们将通过电子邮件或应用内的显著通知通知您。
4. 位置信息
应用的核心功能依赖于位置信息。只有当您在设备设置中为应用启用了位置服务时，我们才会在您使用应用时从您的设备收集位置数据。
您可以通过设备设置控制应用是否有权访问您的位置信息。如果您禁用位置服务，应用的某些功能可能无法正常运行。
我们使用位置信息为您提供地图、导航、路线跟踪和其他基于位置的功能。我们还可能使用位置信息来改进应用和开发新功能。
5. 我们如何保护您的信息
我们采取合理措施保护您的信息免受未授权访问、使用或披露。这些措施包括：
- 实施技术和组织安全措施，例如加密、访问控制和安全存储
- 定期审查和更新我们的安全实践
- 仅允许需要访问以履行其职能的员工、承包商和服务提供商访问您的信息
然而，通过互联网传输或电子存储的任何方法都不是完全安全的。我们不能保证您信息的绝对安全，您使用应用的风险由您自行承担。
6. 您的选择和控制
您对我们收集的信息及其使用方式有多种选择：
6.1 账户信息
您可以通过登录您的账户并访问您的个人资料设置来访问、更新或删除您的账户信息。如果您希望删除您的账户，请通过tuban7188@163.com与我们联系。
6.2 位置信息
您可以通过设备设置控制应用是否有权访问您的位置信息。在iOS设备上，您可以通过"设置">"隐私">"位置服务">"途伴"来管理位置权限。
6.3 通知
您可以通过设备设置或应用的通知设置控制您从应用收到的通知。
6.4 数据保留
我们会在您的账户处于活动状态期间或根据需要保留您的信息，以向您提供应用服务。如果您删除账户，我们将删除您的个人信息，但法律要求或出于合法业务目的需要保留的信息除外。
7. 儿童隐私
本应用不面向13岁以下儿童使用。我们不会故意收集13岁以下儿童的个人信息。如果我们发现我们在未获得父母同意的情况下收集了13岁以下儿童的个人信息，我们将采取措施删除此类信息。
8. 第三方链接和服务
应用可能包含指向第三方网站、服务或应用程序的链接。本隐私政策不适用于此类第三方，我们对其隐私做法不承担责任。我们鼓励您在向任何第三方提供信息之前查看其隐私政策。
9. 本隐私政策的更改
我们可能会不时更新本隐私政策。更新时，我们会修改本隐私政策顶部的"最后更新"日期。我们还将通过在应用中发布通知或向您发送电子邮件来通知您任何重大更改。我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。
10. 联系我们
如果您对本隐私政策或我们的隐私做法有任何问题或疑虑，请通过以下方式联系我们：
tuban7188@163.com